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#633099 10/03/19 03:02 AM
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sonnym Offline OP
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Is there a time out for entering wrong password? I have a system that i can not access for programming user name tech and default password. ADMIN1, ADMIN2 & USER1 work fine. If by any chance the system was hacked, could NTAC get in and reset password?

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Do you have a tech ID with NTAC? If so call them


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sonnym Offline OP
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i do have a tech ID. I figured this would be easier and simpler.

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Ya, if MF and IN passwords aren't working your only solutions is a reset and defaulting of the system and reloading your saved database.

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Coral,

If he down loads the data base using PcPro ADMIN1 account, defaults the system, uploads the saved file won't it upload the passcodes from the saved file?


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I don't think you can download the database on anything less than IN password.

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sonnym Offline OP
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i contacted NTAC, There is a form that i need to complete as well as the customer, and then copy on customer's letterhead. Then NTAC can break the password.

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I seem to remember back in the 8100 days if you downloaded the system in admin1 , saved it and opened it again under IN that the passwords were visible..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

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