 7100 Can't program DS keys #633568 11/02/19 03:04 PM | Joined: Apr 2007 Posts: 535 RM SYSTEMS  OP Member | | OP Member Joined: Apr 2007 Posts: 535 | Customer has a 7100. tried to remotely reprogram in DM the DS keys in 722. Able to change but when I save and go back in, the keys revert to their original setup. I'm betting If I use KMMC on site it will work. Thanks. | | |
|
Re: 7100 Can't program DS keys
[Re: RM SYSTEMS]
#633572
11/02/19 03:57 PM
|
Joined: Jan 2007
Posts: 1,002
John807
Member
|
|
Member
Joined: Jan 2007
Posts: 1,002 |
Just curious, how are you gaining remote access? I had a client that would only let me in with a Skype for Business connection and I couldn't make any changes that way either. I could only guess it had something to do with certain ports that may have been blocked?
John 807
|
|
|
|
Re: 7100 Can't program DS keys
[Re: RM SYSTEMS]
#633589
11/03/19 03:03 PM
|
Joined: Apr 2007
Posts: 535
RM SYSTEMS
OP
Member
|
|
OP
Member
Joined: Apr 2007
Posts: 535 |
IT vendor set up port forwarding on the router to the IP of the phone system. Been working OK for a few years until now. All other programming holds. I did a little checking. I had another customer with the same s/w 4.63 and they had the same issue. Never got resolved because they went to voip.
I'm thinking upgrade to 4.99?
Thanks.
|
|
|
|
Re: 7100 Can't program DS keys
[Re: RM SYSTEMS]
#633593
11/04/19 03:26 AM
|
Joined: Jan 2007
Posts: 1,002
John807
Member
|
|
Member
Joined: Jan 2007
Posts: 1,002 |
An upgrade wouldn't hurt. Let us know if it resolves the problem.
Thanks
John 807
|
|
|
| |
34 registered members (obs_cy, lundah, Rok1215, hitechcomm, 1864, pvj, davetel, justbill, Bob3470, usedphones, Yoda, Professor Shadow, RATHER BE FISHING, dexman, pdxjim911, STS E, Touch Tone Tommy, nortelvoip, Noobed2336, smithdog, hbiss, NTlayoff, jeffmoss26, metelcom, tim10, Mercenary Roadie, Ruben, mongo5150, JBean3329, crazysupratt, phonemeister, BobRobert, mbhydro, nfcphoneman),
469
guests, and 136
spiders. | | Key: Admin,
Global Mod,
Mod | | | Forums65 Topics93,210 Posts633,725 Members49,212 | | Most Online5,661
May 23rd, 2018 | | |
