 7100 Can't program DS keys | Joined: Apr 2007 Posts: 551 Member | OP  Member Joined: Apr 2007 Posts: 551 | Customer has a 7100. tried to remotely reprogram in DM the DS keys in 722. Able to change but when I save and go back in, the keys revert to their original setup. I'm betting If I use KMMC on site it will work. Thanks. | | | Re: 7100 Can't program DS keys | Joined: Jan 2007 Posts: 1,009 Member | | Member Joined: Jan 2007 Posts: 1,009 | Just curious, how are you gaining remote access? I had a client that would only let me in with a Skype for Business connection and I couldn't make any changes that way either. I could only guess it had something to do with certain ports that may have been blocked?
John 807
| | | Re: 7100 Can't program DS keys | Joined: Apr 2007 Posts: 551 Member | | OP Member Joined: Apr 2007 Posts: 551 | IT vendor set up port forwarding on the router to the IP of the phone system. Been working OK for a few years until now. All other programming holds. I did a little checking. I had another customer with the same s/w 4.63 and they had the same issue. Never got resolved because they went to voip.
I'm thinking upgrade to 4.99?
Thanks. | | | Re: 7100 Can't program DS keys | Joined: Jan 2007 Posts: 1,009 Member | | Member Joined: Jan 2007 Posts: 1,009 | An upgrade wouldn't hurt. Let us know if it resolves the problem.
Thanks
John 807
| | | |
29 members (hbiss, Noobed2336, newtecky, Touch Tone Tommy, Curlycord, KRRath, justbill, gelehu, RATHER BE FISHING, Carl Navarro, mongo5150, ECI Tech, bditech, BobRobert, metelcom, usedphones, Skunky, DonaldR, EV607797, KX-T308, morephones, pvj, Professor Shadow, Mercenary Roadie, Yoda, jeffmoss26, Arthur P. Bloom, nortelvoip, ffej010),
433
guests, and
108
robots. | | Key: Admin,
Global Mod,
Mod | | | Forums94 Topics93,875 Posts636,820 Members49,330 | | Most Online5,661
May 23rd, 2018 | | |
|
