sundance-communications.com Forums Phone & VoIP Systems NEC Telephones & Systems Duplicate register port SL2100

I registered a iP phone, now I want to replace it with the self labeling phone it comes up, duplicate registration port.. Under 15-05 I've allowed ip duplication, I've deleted and reassigned but it still comes back with duplicate register port. Im using PC Pro. .How can I unregister an ext or mac address? Thanks

In maint delete registered IP phone. Phones have to be unplugged when you do this.

I don't see the command. Maint 90-??

90-23. You can also go under extensions and edit the MAC address as well.

90-23 not available using pc pro.. Do I need to go on site and use web pro?

The go into Extension are under IP phones and zero out the MAC address, then plug phone in.

That doesn't work.

The only other option is Web Pro

I needed to go under extension numbering, delete the extension and move it to another station port, using PC Pro.

I have always used Web Pro to delete registered IP stations, its real time no need to down load, make changes and upload. After I make changes via Web Pro I use PC Pro to backup the data base.