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Duplicate register port SL2100 #633871 11/23/19 06:23 PM
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teleco Offline OP
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I registered a iP phone, now I want to replace it with the self labeling phone it comes up, duplicate registration port.. Under 15-05 I've allowed ip duplication, I've deleted and reassigned but it still comes back with duplicate register port. Im using PC Pro. .How can I unregister an ext or mac address? Thanks

Last edited by teleco; 11/23/19 06:23 PM.
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Re: Duplicate register port SL2100 [Re: teleco] #633872 11/23/19 08:15 PM
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In maint delete registered IP phone. Phones have to be unplugged when you do this.



Re: Duplicate register port SL2100 [Re: teleco] #633878 11/24/19 02:05 PM
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I don't see the command. Maint 90-??

Re: Duplicate register port SL2100 [Re: teleco] #633879 11/24/19 02:47 PM
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90-23. You can also go under extensions and edit the MAC address as well.

Re: Duplicate register port SL2100 [Re: teleco] #633885 11/24/19 09:42 PM
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90-23 not available using pc pro.. Do I need to go on site and use web pro?

Re: Duplicate register port SL2100 [Re: teleco] #633889 11/25/19 11:52 AM
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The go into Extension are under IP phones and zero out the MAC address, then plug phone in.

Re: Duplicate register port SL2100 [Re: teleco] #633890 11/25/19 12:20 PM
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That doesn't work.

Re: Duplicate register port SL2100 [Re: teleco] #633891 11/25/19 01:04 PM
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The only other option is Web Pro


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Re: Duplicate register port SL2100 [Re: teleco] #633893 11/25/19 03:06 PM
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I needed to go under extension numbering, delete the extension and move it to another station port, using PC Pro.

Re: Duplicate register port SL2100 [Re: teleco] #633894 11/25/19 04:16 PM
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I have always used Web Pro to delete registered IP stations, its real time no need to down load, make changes and upload. After I make changes via Web Pro I use PC Pro to backup the data base.


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