Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
CTX 100 IVP8 Transfers #634108 12/13/19 04:46 PM
Joined: Aug 2005
Posts: 320
tmeier Offline OP
OP Offline
Joined: Aug 2005
Posts: 320
I have multiple CTX 100 that I have set up an auto attendant with. They all have an IVP8 R1 or R2. I have all the IVP8s boxes set up the same to transfer by using 9,xxxxxxxxxxH, I have also tried @F-9XXXXXXXXXX-H. When you press the option it plays the music on hold and then goes back to the main greeting. The older processors seem to work and transfer fine. The ACTU3s with a software release of 5.10 or 5.20 do not. Everything is the same. I have enabled 2B channel transfer. I also have a location that has standard pots lines and when I tested the transfer the first time it worked. Then it wouldn’t work after that first test. Im using #450,XXXXXXXXXXH. When you call it, it plays greeting and when you press 3 you can hear the hook flash and then you can hear the VM start dialing the number and then hangs up the call. Any help would be appreciated. Thanks

Toshiba Telephones and Equipment
Re: CTX 100 IVP8 Transfers [Re: tmeier] #634135 12/16/19 08:36 AM
Joined: Jun 2005
Posts: 2,542
newtecky Online Content
Online Content
Joined: Jun 2005
Posts: 2,542
I always use the @F- before all transfer tokens
Per Toshiba, Centrex transfer using a flash-hook: @F-#450,phone number--H
Non-Centrex : @F-9-phone number,,H
I don't really think you need the 2 commas before the H. Usually I use 1 comma or a hyphen. You can add a couple commas just to see if it makes a difference.
I haven't ever enabled 2B channel transfer. Usually with a PRI you just use 2 channels per call, the channel for the incoming call, then another one going out.
You do need to make sure that the Tandon CO connect is enabled in the COS for the voicemail ports. Also that there isn't a dialing restriction.
* I would restrict dialing to only NXX and 1NXX in the DR table for the voicemail ports to prevent toll fraud.

Re: CTX 100 IVP8 Transfers [Re: tmeier] #634349 12/27/19 09:01 PM
Joined: Feb 2007
Posts: 298 Offline
Joined: Feb 2007
Posts: 298
Maybe the system is speed dialing to fast for the voip phone lines, you could add a couple hyphens in the phone number like xxx-xxx-xxxx ive had to do this in the past. or even between every number if you have to.

you could also increase the dtmf digit length in the system parameters of the vm. I believe its called "dtmf_dly" or "dtmf_on".

PBX Battery backup systems

Moderated by  Carlos#1, phonemeister 

ShoutChat Box
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Most Recent 5 Post
SL2100 Remote IP MLT Terminals
by pete83uk - 01/21/20 11:45 AM
Required NEC SV9100 Firmware Ver10
by Piyush_nec_india - 01/21/20 07:15 AM
Admplified Handset
by phonman123 - 01/20/20 01:53 PM
Default mailbox password on NS700
by EV607797 - 01/20/20 07:56 AM
List your inventory for FREE!
by usedphones - 01/20/20 07:04 AM
Who's Online Now
41 registered members (Professor Shadow, pvj, mreilly, tylan, Touch Tone Tommy, BobRobert, KRRath, mongo5150, newtecky, justbill, dans, Skunky, cicam68, jknichols, dexman, Yoda, Ruben, nfcphoneman, STS E, KJPMaine, vicbob, pete83uk, metelcom, Piyush_nec_india, MooreTel, jacktel, Hofman telekom, EV607797, hbiss, hitechcomm, pdxjim911, iatech3800, Mercenary Roadie, Silversam, C5Z, bdunne, 1864, Bob3470, Bushmills, lundah, Derrick), 718 guests, and 181 spiders.
Key: Admin, Global Mod, Mod
Popular Topics(Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
Edward F, Edward Ford, JBCPHONEMAN, keating communications, PCGenieLA
NEC DX-40 PKG $299 $50 off with purchase of a NEC PKG when you use PayPal at checkout! Code $50off$PayPal
NEC DX-40 PKG $249
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 26
Ruben 22
pvj 16
Bluewater Sailing
Become a Patron!
Buy one Get one FREE when you use PayPal at checkout! Code T28P
Yealink $39.95 Buy one Get one FREE when you use PayPal on checkout! Code T28P
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners