Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
'Connection refused' to ECS
#635071 02/04/20 03:15 PM
Joined: Apr 2005
Posts: 211
Keyset6 Online Content OP
OP Online Content
Joined: Apr 2005
Posts: 211
A customer called saying she couldn't connect to the ECS as she routinely does, received the connection refused error. I called back and left a voicemail to call me back so I can instruct how to temporarily disconnect the network connection to the ECS.

Didn't hear back so I called her back today - now she can get in. I kinda thought that would be the case. I got the same message once using a customer's VPN connection a while back. Tried a few days later and it was Ok. I wonder what the cause (or maybe many factors) would typically be for that error and would there be a way to restore the connection?

Telephone Equipment Search
Re: 'Connection refused' to ECS
Keyset6 #635087 02/04/20 10:41 PM
Joined: Aug 2006
Posts: 1,653
Online Content
Joined: Aug 2006
Posts: 1,653
How many users try to connect to this system? Your customer may have had someone else connected when she tried to connect. Seems like I've seen that error before when there were too many cooks...

Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Re: 'Connection refused' to ECS
Keyset6 #635114 02/05/20 08:44 PM
Joined: Apr 2005
Posts: 211
Keyset6 Online Content OP
OP Online Content
Joined: Apr 2005
Posts: 211
The customer says she's the only cook making the soup - but it makes me wonder if something (one) else happened to try to access it accidentally or in error. In that case I thought we'd see - 'Cannot connect - another user is already connected' or something like that.

I get that at one site where we have a remote access pc connected to the system when I try to access it using LAN 1. I'm told it has something to do with services already being allocated.I then have to get on the customer's WiFi and access the system remotely as if I'm off site.

Moderated by  Jadix, JBean3329 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
Basic Mode Transfer
by ffej010 - 03/30/20 10:32 PM
Officeserv with Skyetel
by Bushmills - 03/30/20 09:05 PM
by dude - 03/30/20 06:40 PM
Remove Line 3 from routing to Auto-attendant
by sonny88 - 03/30/20 05:47 PM
System Call forward fail CIX670
by SSPhone - 03/30/20 01:35 PM
Who's Online Now
42 members (nortelvoip, hbiss, EV607797, Professor Shadow, newtecky, Yoda, bretthaze, Carl Navarro, Mercenary Roadie, hitechcomm, justbill, RATHER BE FISHING, Bob3470, dexman, toinfinity, Touch Tone Tommy, skip555, ffej010, jeffmoss26, Ruben, JBean3329, bdunne, metelcom, sonny88, Keyset6, Bushmills, Biztel Cuban Okie Tech, Daniel, ChrisRR, Memphisribs, BobRobert, mongo5150, Bruno Torres, nfcphoneman, dude, jknichols, brokeda, conxtel, phonman123, SSPhone, sfletcher, KRRath), 849 guests, and 56 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
Adam Randall, Felton 1967, FeltonD, paezacero, Spencer
Newest Members
randyt, Justin FCMI, Link_HC, bryann84, pmj
49260 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
Ruben 40
dexman 35
hbiss 14
davetel 11
Keyset6 10
Buy one Get one FREE when you use PayPal at checkout! Code T28P
Yealink $39.95 Buy one Get one FREE when you use PayPal on checkout! Code T28P
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners