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Avaya IPO
#635242 02/10/20 01:36 PM
Joined: May 2007
Posts: 387
bditech Offline OP
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I need to forward operator phone to group and would need to put it on the console not sure how to get this done. They would need to be an easy on and off
Thank You

AT&T Systems and Telephones
Re: Avaya IPO
bditech #635245 02/10/20 03:07 PM
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Hundreds of ways to do this.
Is the call that is ringing the Operator a hunt group call already?
If so, you can put a Hunt Group Enable button on the phone, and make sure that the overflow is set up to forward to the backup group properly...

If there is an Incoming call route ringing the Operator extension, then you could use a Fwd button to enable....

Re: Avaya IPO
bditech #635246 02/10/20 03:41 PM
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bditech Offline OP
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can they be put on the console? call forward group then the group number which is 403 hunt group?

Re: Avaya IPO
bditech #635248 02/10/20 03:52 PM
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When you say "The Console". Do you mean Soft Console? Or the Button module?

Re: Avaya IPO
bditech #635254 02/10/20 05:21 PM
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bditech Offline OP
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Button

Re: Avaya IPO
bditech #635255 02/10/20 05:25 PM
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Yes, program a button for forward to 403...

Re: Avaya IPO
bditech #635257 02/10/20 06:59 PM
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bditech Offline OP
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ok thank you


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