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Joined: Sep 2012
Posts: 63
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Following the instructions provided by Panasonic Tech Support, the TDA50can be configured to "somewhat" comply with Kari's Law. I have set up a TDA 50 system that used to have auto CO hunting and will no longer access an outside line when the handset is lifted. When a line button is pressed, access is not allowed. I assume that it is looking at the digits being dialed, before it selects a trunk group and dials out. The customer does not like this AT ALL. Old habits, you know. I am wondering if auto co hunt at all extensions, is considered compliant????
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Joined: Dec 2007
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Did you upgrade the SD card? Guessing you did since you said you followed instructions from Panasonic.
Last edited by BTS01; 02/18/20 11:54 AM.
BTS
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Joined: Mar 2018
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Did you upgrade, or did you follow the tech note on making a speed dial for location 11?
The Cloud is just someone else's computer!
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Joined: Sep 2012
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The tech bulletin was dated 11/17/14. it used ARS leading number "11" and "9" as the carrier access code. "11" in the Emergency Dial table and call block disabled.
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Joined: Sep 2012
Posts: 63
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I just downloaded the E911 compliance software and "newer" tech bulletin. Panasonic tech support passed me up the line, into the never ending hold music, to confirm actual compliance to this law. First level would not commit to the legal status of the update. That tech bulletin is identical to what I have.
I am very curious about the continuation of the product using this PATCH. After 50 minutes on hold, like in the old days, I feel like I am on my own on this. After 45 years, it is Time to retire, for sure....
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Joined: Mar 2018
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As I understand it existing systems don't have to be upgraded (consult a lawyer for legal advise). Only systems sold and installed after a certain date.
The Cloud is just someone else's computer!
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Joined: Sep 2012
Posts: 63
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I am told that a new tech bulletin was sent out last Friday and that the E911 Compliant version 6.022 software doesn't require ARS. My firmware is at 6.022 but I apparently can't find the new tech update on the website. Still waiting for an email with the correct tech doc.
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Joined: Sep 2012
Posts: 63
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The customer is a pizza joint with teenage employees, three SLT cordless phones, and they wanted to address the liability. I also have a few TDA 50g ksu's in inventory and wanted to confirm the E911 operation after upgrade.
Has anyone upgraded and tested this version?
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Joined: Oct 2007
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I have upgraded several TDA50s to 6.022, and it works just fine.
C5Z
Instructions are just one man's opinion on paper
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Joined: Sep 2012
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C5Z have you tested the single line ports for E911 ?
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