Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Strata Licensing saved on backup?
#635777 03/05/20 09:25 PM
Joined: May 2010
Posts: 21
Member
OP Offline
Member
Joined: May 2010
Posts: 21
Hello all. I was wondering if licensing information is saved on system backup to the SD card? If NO and we are unlucky enough to lose a processor, will we be out of luck concerning licensing assuming we can find a replacement processor?

Thank you!

EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: Strata Licensing saved on backup?
chrismec #635778 03/05/20 09:38 PM
Joined: Jan 2010
Posts: 919
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 919
No it is only programming data that is backed up to the SD card which can be restored to a new processor if required.

All licensing is held in the processor and is non transferable as they are locked to the MAC address of the processor.


Regards
Carl
Re: Strata Licensing saved on backup?
Carlos#1 #635779 03/05/20 09:47 PM
Joined: May 2010
Posts: 21
Member
OP Offline
Member
Joined: May 2010
Posts: 21
figured as much... So I guess we are looking at replacing our strata. Will need to stay with an on-premise digital system. Anyone have thoughts on manufacturer's? Looking at mitel or nec. Never touched an nec but have mitel experience from back in day so leaning towards Mitel.

Re: Strata Licensing saved on backup?
chrismec #635781 03/05/20 10:14 PM
Joined: Aug 2012
Posts: 90
Member
Online Content
Member
Joined: Aug 2012
Posts: 90
Both Mitel and NEC are great systems but it really depends on what your needs are. More importantly, you should shop around for local dealers of these systems as the support of the systems will be more important in the long run.

Re: Strata Licensing saved on backup?
chrismec #635782 03/05/20 10:16 PM
Joined: Aug 2002
Posts: 4,913
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,913
I think a license move request can still be done via FYI by a dealer.
And Chris as a long time Toshiba dealer I can guarantee a hosted replacement for the Toshiba. That's all I have been doing since Toshiba called it quits.

Re: Strata Licensing saved on backup?
SSPhone #635799 03/07/20 02:10 AM
Joined: Jun 2005
Posts: 2,568
Member
Online Content
Member
Joined: Jun 2005
Posts: 2,568
Originally Posted by SSPhone
I think a license move request can still be done via FYI by a dealer.
And Chris as a long time Toshiba dealer I can guarantee a hosted replacement for the Toshiba. That's all I have been doing since Toshiba called it quits.


There are some requirements to transfer a license for a CIX processor. It had to be a new unlicensed processor, the old processor had to be shipped back, and you had to pay a "Scrap" fee.

Since they are no longer making new processors, and you can't generate licenses for a new system, you may have to ask Toshiba if they are still willing to do that, I was able to transfer a license from an IPEdge version 1.6 to the 1.7 virtual licenses.

Our company has also gone completely Hosted VoIP.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Most Recent 5 Post
SBI-145 Merdian Digital Centrex
by aarond2424 - 10/29/20 03:06 PM
nickname for cabling scraps? mongol?
by temp001 - 10/29/20 04:18 AM
SL1100 dialing problem
by teleco - 10/28/20 07:30 PM
Zoom voip
by BrianS - 10/28/20 01:43 PM
Forum Update Pending
by Ruben - 10/27/20 06:51 PM
Who's Online Now
24 members (nfcphoneman, teleco, Joel J., Curlycord, MooreTel, Yoda, Pinecreekboy, metelcom, phonman123, BobRobert, Skunky, phonemeister, EV607797, justbill, RATHER BE FISHING, Bob3470, newtecky, dexman, nortelvoip, Mercenary Roadie, dude, jeffmoss26, juno, Touch Tone Tommy), 266 guests, and 131 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,038
Posts637,705
Members49,371
Most Online5,661
May 23rd, 2018
Today's Birthdays
bnorthup, Brian PV, jackntampa, tatenda, TomB, WCCOM
Newest Members
temp001, DynaAdmin, Nickonicle, chelsea419, jsb15
49370 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 24
Toner 10
Daniel 9
Ruben 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners