Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#635795 03/06/20 05:59 PM
Joined: Mar 2008
Posts: 236
Member
OP Offline
Member
Joined: Mar 2008
Posts: 236
I have a customer with an IP Office basic Rel 11. Problem is when some one pushes the door phone button the phones assigned start ringing and they don't stop till some one picks up the receiver. Can I limit the number of rings? tried assigning VM to the extensions, did not help. Any suggestions??

Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Joined: Jul 2001
Posts: 3,289
Moderator-Avaya-Lucent, Antique Tele
*****
Offline
Moderator-Avaya-Lucent, Antique Tele
*****
Joined: Jul 2001
Posts: 3,289
If no one is going to pick up the phone and speak with the visitor, they want a door BELL, not a door PHONE

Joined: Dec 2005
Posts: 8,745
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 8,745
I think that Avaya/Bogen doorphones have a pot that will adjust the off hook duration. If I'm mistaken, the definitive answer will be posted below. smile


I Love FEATURE 00
Joined: Feb 2005
Posts: 12,288
Likes: 2
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,288
Likes: 2
Quote
Can I limit the number of rings?

Yeah, like Tommy said, somebody needs to pick up the phone!

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: Mar 2008
Posts: 236
Member
OP Offline
Member
Joined: Mar 2008
Posts: 236
That was helpful... Dexman, you think there is an adjustment within the unit?

Joined: Feb 2005
Posts: 12,288
Likes: 2
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,288
Likes: 2
Don't remember if the IPO still has the door phone function like the old Partner. If so, program the extension as a door phone, not a hot line. If not, use a door phone controller like the Viking C-200. It can be programmed to have a maximum ring count of 3 or 10 rings.

And no, the Avaya/Bogen/Harris door phones had no provision for adjusting anything except maybe the mic and speaker volume (on some).

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: Dec 2005
Posts: 8,745
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 8,745
I'm going to look at one of the two door phone units at my church. I think I saw a pot to adjust a timer. I will post an update sometime tomorrow.


I Love FEATURE 00
Joined: Dec 2005
Posts: 8,745
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 8,745
The door phone DOES have an adjustable timer that will automatically hang up the unit after the preset time has elapsed (15 seconds to 2 minutes).
Adjusting this POT might yield a happy medium between constant ringing and users getting cutoff while talking. But, a door bell
or an SLT inside of an enclosure might be other options to consider.


I Love FEATURE 00
Joined: Feb 2005
Posts: 12,288
Likes: 2
Member
***
Offline
Member
***
Joined: Feb 2005
Posts: 12,288
Likes: 2
Quote
The door phone DOES have an adjustable timer that will automatically hang up the unit after the preset time has elapsed (15 seconds to 2 minutes).

Well, there were so may different versions and manufacturers of that door phone that Avaya used that I'll take your word for maybe ONE having that ability. At any rate, I believe all will automatically hang up AFTER it's answered and there is a period of silence. Probably what you are thinking.

Connecting the door phone to a hot line is only going to do what you are experiencing. If the IPO can't provide a door phone function, that controller will.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: Dec 2005
Posts: 8,745
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 8,745
The model in question is the rebranded Bogen. I took a picture of the installation guide...specifically the page that mentions the timer. I will post the picture for all to inspect.


I Love FEATURE 00
Page 1 of 2 1 2

Link Copied to Clipboard
Most Recent 5 Post
7400 Reboot problem
by Bushmills - 01/18/21 06:32 PM
multiple voice mail cards in one system
by sketchypro - 01/18/21 12:43 PM
3rd party SIP clients
by Hofman telekom - 01/18/21 11:38 AM
vvxd230 star code issues
by sentrex1 - 01/16/21 01:47 AM
Konftel Speaker Phone on SV9100
by teldata1 - 01/15/21 11:56 AM
Who's Online Now
12 members (Hofman telekom, teleco, Curlycord, MooreTel, metelcom, sketchypro, BobRobert, FoneJacker, Skunky, sundance, Mercenary Roadie, nortelvoip), 147 guests, and 38 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,182
Posts638,548
Members49,398
Most Online5,661
May 23rd, 2018
Today's Birthdays
dfaulk3, jjmaly, KX-T308, kx-tvm, rfgary, tapy17
Newest Members
FixYaBrokeStuff, Hopedpocketts, JoeMiller, Ricardo, Radioactive64
49,398 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 36
Yoda 21
Dave_R 6
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners