Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Nov 2010
Posts: 141
sonny88 Offline OP
Member
OP Offline
Member
Joined: Nov 2010
Posts: 141
Hi, we have a client with an older sv8100 where their Line 3 previously rings on the phone and not routing to the auto-attendant.
Suddenly, they noticed that their Line 3 is also routing directly to the AA vs ringing their phones.

Not sure if it has something to do when we reduced the timer to route calls to AA from 3 rings to 1 ring but it should only affect Lines 1 and 2 right? We did the changed the no. of rings or timer about a month ago.

Need help.
Thanks and kind regards,
sonny

Linked Banner to your Product or Website
Joined: Apr 2005
Posts: 2,416
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,416
Normally timers for trunks are system wide however they can be put into their own timer class.


We get old too soon, smart too late
Joined: Oct 2008
Posts: 298
Member
Offline
Member
Joined: Oct 2008
Posts: 298
Check section 22-08 for line three for all eight Night Modes, chances are it is set to 102. If you don't want it to go to AA, change it back to the default setting.


Moderated by  ttech 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
Comdial DXP Call flows
by Rocket J Tech - 04/12/21 02:59 PM
24 VS 23 Gauge
by teldata1 - 04/09/21 10:28 AM
Bell System Central Office Rotation
by dexman - 04/09/21 01:30 AM
DSX 40 built in auto attendant
by dougster - 04/07/21 03:16 PM
SVMI-2 AND SVMI-2E
by dougster - 04/06/21 11:16 PM
Popular Topics (Views)
Forum Statistics
Forums93
Topics94,342
Posts639,398
Members49,445
Most Online5,661
May 23rd, 2018
Today's Birthdays
Hossmaan
Newest Members
Rocket J Tech, Jonce, Generoso, Flashy65, dv8inpp
49,445 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 57
Ruben 17
MJonas 7
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
35 members (sundance, ffej010, dougster, Touch Tone Tommy, Meyery2k, hbiss, BobRobert, Carl Navarro, FONEFXR, nortelvoip, Yoda, justbill, jeffmoss26, mongo5150, Mercenary Roadie, dude, MooreTel, JBean3329, Biztel Cuban Okie Tech, Curlycord, pvj, KRRath, Ruben, www.telcom1.net, Rocket J Tech, phonemeister, Silversam, nfcphoneman, Professor Shadow, newtecky, BalkyNY, NateBates, Iwatsu Guru, Ironhedz, Memphisribs), 454 guests, and 81 robots.
Key: Admin, Global Mod, Mod
Advertising Sponsor Spot 2
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners