 Play message before ringing phone | Joined: Aug 2012 Posts: 5 Member | OP  Member Joined: Aug 2012 Posts: 5 | I'd like to play a message "this call may be recorded for quality and training" before ringing a phone. If they call our main DID the Auto Attendant states that but some of the DID's ring straight to phones and bypass the auto attendant. In Toshiba i used to do it with a mailbox and some token programming but I'm still getting used to the SL. I'm a certified and trained dealer though. I recorded a VRS and thought i could somehow get this to play first? I can call NTAC but thought I'd ask here first - there seem to be some bright techs on here.
Thank you.
John
Hood Canal Communications. | | | Re: Play message before ringing phone | Joined: Sep 2004 Posts: 3,938 Member | | Member Joined: Sep 2004 Posts: 3,938 | Look under preamble message. | | | Re: Play message before ringing phone | Joined: Aug 2012 Posts: 5 Member | | OP Member Joined: Aug 2012 Posts: 5 | Coral Tech. Thank you for the suggestion. Have you been able to make this work successfully? I'm using VRS 3 (the first 2 are for ACD). Assigned it in program 40-11 but it doesn't seem to work.
John | | | |
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