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Joined: Aug 2012
Posts: 5
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Joined: Aug 2012
Posts: 5 |
I'd like to play a message "this call may be recorded for quality and training" before ringing a phone. If they call our main DID the Auto Attendant states that but some of the DID's ring straight to phones and bypass the auto attendant. In Toshiba i used to do it with a mailbox and some token programming but I'm still getting used to the SL. I'm a certified and trained dealer though. I recorded a VRS and thought i could somehow get this to play first? I can call NTAC but thought I'd ask here first - there seem to be some bright techs on here.
Thank you.
John
Hood Canal Communications.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Look under preamble message.
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Joined: Aug 2012
Posts: 5
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Joined: Aug 2012
Posts: 5 |
Coral Tech. Thank you for the suggestion. Have you been able to make this work successfully? I'm using VRS 3 (the first 2 are for ACD). Assigned it in program 40-11 but it doesn't seem to work.
John
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