| | Joined: Aug 2017 Posts: 5 Member | OP  Member Joined: Aug 2017 Posts: 5 | I have a 7200 with a mp20s and a PRI. All calls, inbound or out drop after 15 minutes on the dot. Any ideas on what I should look for to help solve this? We've had the provider check the circuit, and look at the calls that dropped, and they don't see it as a drop. They see it as a clean disconnect.
Looking at the system, I do see there is no system license installed on the 7200 and the Demo license is not enabled. Would this limit calls in and out of the system? | | | | | Joined: Jun 2006 Posts: 2,842 Moderator-Samsung | | Moderator-Samsung Joined: Jun 2006 Posts: 2,842 | Licenses are only for voip. Since you have pri it doesn't matter.
Is this only a recent issue or since day 1? | | | | | Joined: Aug 2017 Posts: 5 Member | | OP Member Joined: Aug 2017 Posts: 5 | Thanks.
According to the customer it's been for the last 3 years. Not sure how someone lets something like this go this long, but.
About 3 years ago they changed the PRI provider to Spectrum. It's currently setup for NI-2, I wonder if there is something with the PRI config to cause this. But it's 15 mins on the dot for each and every call in or out of the system. | | | |
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