Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#637035 06/03/20 07:28 PM
Joined: Sep 2004
Posts: 3,975
Member
*****
OP Offline
Member
*****
Joined: Sep 2004
Posts: 3,975
Ok, got a real head scratcher here. Customer has 2 SIP providers.

One uses a Spectrum SBC, works great and has for years. Profile 1

Profile 2 I have working about 1/2 way. I can receive calls...no issues works fine.

Outbound. After MANY MANY MANY wiresharks I am seeing the issue as well as the remote tech. The call sets up fine but no audio. Issue, when the call sets up it sends the internal IP address of the IPLE card. I have tried so many settings but I cannot get it to send the routable external IP in the setup no matter what. This is stoppiing audio from getting to the system through the router. Stumped.... Oh, this is an SV9100.

Last edited by Coral Tech; 06/03/20 07:28 PM.
Linked Banner to your Product or Website
Joined: May 2002
Posts: 4,085
Moderator-Avaya, Polycom
*****
Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,085
Why 2 different providers. And is the 2nd 1 certified by NEC?

Joined: Sep 2004
Posts: 3,975
Member
*****
OP Offline
Member
*****
Joined: Sep 2004
Posts: 3,975
Backup. Specified they must have 2 separate carriers. No, But, they I have them deployed as Profile 1 in many other sites zero issues, well other than the occasional network stuff and the idiot in a backhoe.

Joined: Dec 2014
Posts: 12
Member
Offline
Member
Joined: Dec 2014
Posts: 12
Since I've caught myself missing it before, have you set your stuff in 10-29-21 and 24 for profile 2?


Ex-Norstar, ex-Definity, current NEC/Zultys/Hosted/sometime-IPOffice, wait, what? another damn system? kill me now.
Joined: Sep 2004
Posts: 3,975
Member
*****
OP Offline
Member
*****
Joined: Sep 2004
Posts: 3,975
Yeah, I set everything to profile 2. Good idea though.

Joined: Oct 2004
Posts: 110
Member
Offline
Member
Joined: Oct 2004
Posts: 110
10-29 have you gone through all of the Carrier Types? I had a similar issue once on Profile 1, SIP trunk provider worked fine for over a year and all of a sudden call would come in or out with no audio. Ended up going through the Carrier Types and landed on one that it started working. Of course the carrier did not change anything on their side. Just a thought.


Anthony Cascarelli

ARG Communications, Inc.
Wilmington, DE 190805

www.whyarg.com
Joined: Sep 2004
Posts: 3,975
Member
*****
OP Offline
Member
*****
Joined: Sep 2004
Posts: 3,975
Actually got it working. I just wish the carriers would get certified or FFS use a standard.


Moderated by  ttech 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
24 VS 23 Gauge
by teldata1 - 04/09/21 10:28 AM
Bell System Central Office Rotation
by dexman - 04/09/21 01:30 AM
DSX 40 built in auto attendant
by dougster - 04/07/21 03:16 PM
SVMI-2 AND SVMI-2E
by dougster - 04/06/21 11:16 PM
Using and Servicing an SX-200 MX in 2021
by Societus - 04/02/21 11:18 PM
Popular Topics (Views)
Forum Statistics
Forums93
Topics94,340
Posts639,394
Members49,444
Most Online5,661
May 23rd, 2018
Today's Birthdays
ATITerry, culthero, Scott Weber, witscc
Newest Members
Generoso, Flashy65, dv8inpp, Daniel Trentham, Societus
49,443 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 57
Ruben 17
jsaad 7
MJonas 7
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
25 members (nortelvoip, Mercenary Roadie, pvj, BobRobert, sundance, Yoda, justbill, mcemike, dukane123, Curlycord, dv8inpp, hitechcomm, mbhydro, Ruben, gelehu, Tip&Ring, hbiss, nonameyet, Jonce, Touch Tone Tommy, dexman, RATHER BE FISHING, jeffmoss26, Professor Shadow, ECI Tech), 163 guests, and 32 robots.
Key: Admin, Global Mod, Mod
Advertising Sponsor Spot 2
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners