EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
Linked Banner to your Product or Website
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2017
Posts: 8
Member
OP Offline
Member
Joined: Sep 2017
Posts: 8
FOSSE has only 7 possible configurations for their PBX integration: SV9500, SV8500, SV8300, Mitel, JazzFusion, Phone Suites, and Think Simplicity.

We're trying to integrate using KTSi w/ENQ over serial and the PMS tech tried setting his interface to all NEC variances SV95/85/83 but no joy. According to NEC the LUA can only use the NEAX60 or 90 protocols over IP and we don't have the infrastructure in place for that.

I had the tech create a new interface for Jazz Fusion and now we are getting a hand shake, the pms buffers attempt to go through. It appears to send the AREYOUTHERE several times within seconds. When a guest is checked in the name comes across 5 times. It's as though the PBX can't send an ACK back.

I've been trying to find a system that would be similar to the SV9100 to suggest to FOSSE to see if they have a configuration built. I've sent him a list of other NEC systems: SV8100, Aspire, UX5000, SL2100, SL1100, DSX, DS2000, DS1000. Hitachi I'm hoping would work if they have that.

Anyone ever had any success integrating these systems? Any suggestions?

Global Test Supply 728x90
Joined: Sep 2004
Posts: 3,988
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 3,988
New software or new pbx?

Joined: Sep 2017
Posts: 8
Member
OP Offline
Member
Joined: Sep 2017
Posts: 8
It's a new Hotel so both new PBX and software

Joined: Sep 2004
Posts: 3,988
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 3,988
Wow. That's quite a drop the ball moment. I would think the software company would be able to write a config for the 9100. If not I suppose either replace the system or software with something that is. 9100 has such a huge presence I cannot believe they wouldn't want to support that protocol which has been around like forever.


Moderated by  ttech 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,300
Posts634,164
Members49,501
Most Online5,661
May 23rd, 2018
Today's Birthdays
There are no members with birthdays on this day.
Newest Members
Geli, wlampert, borgIT, Nadeemkhattak, NZAndy101
49,500 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 9
Toner 7
Ruben 4
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
14 members (Geli, RATHER BE FISHING, nortelvoip, Mercenary Roadie, Carl Navarro, hitechcomm, BobRobert, Yoda, EV607797, Silversam, Tip&Ring, nameless, Ruben, JGN), 154 guests, and 38 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud