EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
Linked Banner to your Product or Website
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
#637470 07/15/20 10:56 PM
Joined: Mar 2008
Posts: 72
btil Offline OP
Member
OP Offline
Member
Joined: Mar 2008
Posts: 72
OS7200S v.4.75 about 20 five button IP sets. 8 copper CO's. OAS set for 16 MGI in slot 4. Power flickered last week duirng T-storm. Staff could not call out or receive incoming call. Found "No MGI channels available" Tried different OAS settings. Could not get MGI's to work. Put system in Tutorial mode for MCP MGI's and ordered refurb OAS. Refurb OAS acts the same.Tried card in slot 5 and 2. Here are some testing results (with both cards) OAS to 16 MGI only= on card reset when run comes on so does SVC1 then about 30 sec later SVC3. On MOBEX only setting on run SVC2 then SVC3. On any combo of MOBEX/MGI on run SVC2 about 20 sec SVC1 about 40 sec SVC3....sometimes SVC4 will light for about 10 sec.
Any thoughts. Have cleared and reloaded from backup.

Global Test Supply 728x90
Joined: Dec 2010
Posts: 657
Member
*****
Offline
Member
*****
Joined: Dec 2010
Posts: 657
On a 7200S the OAS card will only work in slots 3,4,5. They are the ones that have enough time slots for the card.

If you look in Alarm history in 6.1.1 is there any history of error with the OAS card as far as network recovery?

Have you tried defaulting the system and just with default programming seeing what happens?

If it works with default programming then it's a database issue. I know you said you cleared and loaded a backup to it. Still curious as to your results there.

Also have you tried it with 4.99 software or 5.01? I would recommend running the latest software just to fix some of the issues that 4.75 had.

One other thing to check, is make sure that in the network no other device is picking up the IP address of the OAS card. As a network conflict would be causing that issue as well.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,295
Posts634,126
Members49,497
Most Online5,661
May 23rd, 2018
Today's Birthdays
JCvant, leftshoe, [email protected], TECHarry, yk
Newest Members
NZAndy101, spunkysam, tn00247167, Dave McCann, Mitel Hotel
49,496 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 10
Toner 6
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
14 members (RATHER BE FISHING, BobRobert, nortelvoip, mongo5150, jeffmoss26, hitechcomm, Yoda, Silversam, Touch Tone Tommy, Professor Shadow, Ruben, justbill, metelcom, OBT), 123 guests, and 46 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud