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SCM Compact Operator phone is resetting
#637940 08/17/20 07:09 PM
Joined: Apr 2015
Posts: 5
gbaynes Offline OP
OP Offline
Joined: Apr 2015
Posts: 5
We installed a Samsung SCM Compact at a car lot with 220 phones and 4 reception phones. Each reception station has 6000 series phones with a 64 button add on module. Intermittently when any of the reception phones transfer to a group using a button the the add on module the phone screen goes dark on the main phone and the call is put on hold. When the phone comes back up she can pick the call back up and transfer using the DSS key on the add on module. This seems to fail like this at least once a day. Any help would be appreciated.

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Re: SCM Compact Operator phone is resetting
gbaynes #638299 09/18/20 12:39 PM
Joined: Nov 2013
Posts: 30
Joined: Nov 2013
Posts: 30
did you ever find a resolution to this, i had a customer with a similar issue and could not fix it.

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