Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
ATA Cisco SPA122 not triggering single line courtesy phone ringer
#638403 09/26/20 02:42 AM
Joined: Apr 2009
Posts: 176
Member
OP Offline
Member
Joined: Apr 2009
Posts: 176
My customer is in process of converting from AT&T to Ring Central Office at Hand.
I installed two ATA SPA122 Cisco devices.
One is for the Fax machine, and works perfectly.

The other one I have setup to ring a Trimline wall phone with no dial pad. In addition it is needed to ring an auxilliary ringer. The ringer looks like it might be a wheelock brand?
Anyway, the ATA rings my buttset, but not the phone or aux ringer.
An associate told me the ATA can be configured for Voltage or impedance??

Any help would be appreciated. I could not log in to the ATA, and Office at hand support were of no help.
Thank you in advance as usual.


Telesystems technician
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
Re: ATA Cisco SPA122 not triggering single line courtesy phone ringer
Telesystems #638408 09/26/20 06:05 PM
Joined: May 2002
Posts: 3,991
Moderator-Avaya, Polycom
*****
Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 3,991
Ring Central should do the programming of the ATA.

Re: ATA Cisco SPA122 not triggering single line courtesy phone ringer
hitechcomm #638419 09/27/20 07:03 PM
Joined: Apr 2009
Posts: 176
Member
OP Offline
Member
Joined: Apr 2009
Posts: 176
Maybe I was confused. It seems Office at hand does my troubleshooting tech support.
Most are in PI and not much help.


Telesystems technician
Re: ATA Cisco SPA122 not triggering single line courtesy phone ringer
Telesystems #638519 10/06/20 03:25 PM
Joined: Mar 2018
Posts: 317
Likes: 1
Member
Offline
Member
Joined: Mar 2018
Posts: 317
Likes: 1
Did the phone and the ringer work before?
Have you tried it with just the phone hooked up and not the ringer?
Have you tried the phone hooked to the one that the fax machine is on to be sure that it isn't the ATA?

My guess is that the ATA doesn't have the umph to push a phone and a loud ringer. If you can get the phone to work you might then have to come up with a work around for the ringer.


The Cloud is just someone else's computer!

Moderated by  5years&counting 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
2199 Lithium battery
by brokeda - 10/24/20 06:01 PM
Colour Choice for X-16 gone...
by MooreTel - 10/24/20 01:49 AM
Are you an Asterisk Ace?
by Toner - 10/22/20 03:39 PM
SVMI Card settings backup & restore
by Hofman telekom - 10/21/20 01:46 PM
Who's Online Now
24 members (Curlycord, Touch Tone Tommy, Yoda, newtecky, EV607797, Professor Shadow, justbill, BobRobert, hitechcomm, Bob3470, pvj, RATHER BE FISHING, dexman, Ruben, Memphisribs, jeffmoss26, Herk, nonameyet, hbiss, peice, Noobed2336, JBean3329, DD782, brokeda), 197 guests, and 88 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,026
Posts637,645
Members49,368
Most Online5,661
May 23rd, 2018
Today's Birthdays
Mr.Alex, T4RJon, Tim Sparks, Txnamrag
Newest Members
Nickonicle, chelsea419, jsb15, C.t.c.73, Farquie
49368 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 19
Ruben 15
hbiss 11
Daniel 9
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners