web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Apr 2009
Posts: 194
Member
OP Offline
Member
Joined: Apr 2009
Posts: 194
My customer is in process of converting from AT&T to Ring Central Office at Hand.
I installed two ATA SPA122 Cisco devices.
One is for the Fax machine, and works perfectly.

The other one I have setup to ring a Trimline wall phone with no dial pad. In addition it is needed to ring an auxilliary ringer. The ringer looks like it might be a wheelock brand?
Anyway, the ATA rings my buttset, but not the phone or aux ringer.
An associate told me the ATA can be configured for Voltage or impedance??

Any help would be appreciated. I could not log in to the ATA, and Office at hand support were of no help.
Thank you in advance as usual.


Telesystems technician
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2002
Posts: 4,295
Likes: 7
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,295
Likes: 7
Ring Central should do the programming of the ATA.

Joined: Apr 2009
Posts: 194
Member
OP Offline
Member
Joined: Apr 2009
Posts: 194
Maybe I was confused. It seems Office at hand does my troubleshooting tech support.
Most are in PI and not much help.


Telesystems technician
Joined: Mar 2018
Posts: 345
Likes: 1
Member
Offline
Member
Joined: Mar 2018
Posts: 345
Likes: 1
Did the phone and the ringer work before?
Have you tried it with just the phone hooked up and not the ringer?
Have you tried the phone hooked to the one that the fax machine is on to be sure that it isn't the ATA?

My guess is that the ATA doesn't have the umph to push a phone and a loud ringer. If you can get the phone to work you might then have to come up with a work around for the ringer.


The Cloud is just someone else's computer!

Moderated by  5years&counting 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,709 CTX100 install
186,795 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 12
TDKs79 8
teleco 4
Who's Online Now
1 members (Toner), 154 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5