Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#63879 01/23/10 07:01 AM
Joined: May 2007
Posts: 6
JARMBRU Offline OP
Member
OP Offline
Member
Joined: May 2007
Posts: 6
I have an Axxess with PRI NI2
Cannot setup to call out . I am able to access trunk directly and make any type of call but am unfamiliar with programming needed to use outcall button and complete a call . When reaching the 7th digit dialing out display flashes and returns to idle condition and when placing LD or 1800etc. as the 11th digit is entered same condition . We need no restrictions of any type only need to press outgoing button . I know there are certain steps to program this but am unfamiliar with them as we have a lot of Axxess that we take care of but none with PRI .

Atcom VoIP Demo
VoIP Demo
#63880 01/25/10 07:21 AM
Joined: Aug 2005
Posts: 908
Member
Offline
Member
Joined: Aug 2005
Posts: 908
First, make sure the PRI settings are correct. Then check the associated extension for outbound calls. it is usually 9200 or 92000. Then you will need to check your Route Groups and Facility Groups. They are found under System\Numbering Plan. Calls hit the Route Groups first. What are you dialing? Local, long distance, toll free, etc. It works from the top of the list to the bottom. Once it finds a match, it sends it to the Facility Group. The Facility Group determines what digits are sent to the CO and which trunks are used.


Moderated by  Stix1 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,879
Posts637,001
Members49,673
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
farhanrashid, gishymoto, John326, kisa, russ75707, tcullen
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 10
teleco 6
jsaad 5
dexman 5
Shahza 4
tim10 4
Who's Online Now
1 members (mbhydro), 82 guests, and 13 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5