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Remote access setup
#638893 11/12/20 01:09 PM
Joined: Nov 2020
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Hi all,

First time post!

Can someone help me with setting up a remote connection to a OS7200 with the Officeserv Device Manager tool.

What do i need to do? I am comfortable connecting on site via the LAN address of the PBX. Just cant figure how to setup remote access. Would really help.

What firewall rules do i need to have setup?
Can i then use LAN connection to the WAN address of the customer?
What ports do i need opening?

Kind Regards
Nigel
TIC Comms

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Re: Remote access setup
TIC #638896 11/12/20 02:41 PM
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Ports 5090 5003 6001 21
Yes use WAN address or Public IP
Not sure of any rules in firewall. I usually leave it to the IT vendor

Re: Remote access setup
TIC #638902 11/12/20 07:34 PM
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6001 and 21 are for the voicemail. On os7200 and os7400 they need to point to the svmi20i ip address.
On all other systems they punt to the mp ip address

Re: Remote access setup
TIC #638907 11/13/20 09:36 AM
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Thanks for the quick replies. Will try this once the IT Dept have setup firewall access


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