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IC Directory
#63943 02/03/10 07:57 AM
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How do I clean out the IC directory? We have a lot of old names and numbers in there that are no longer needed. Thanks you guys are always very helpful here.

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Re: IC Directory
#63944 02/03/10 12:44 PM
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The directory comes from the names in database programming for the devices listed. You will need access to programming to make the changes
Randy

Re: IC Directory
#63945 02/10/10 02:34 PM
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Sorry Im confused. Ive looked everywhere and cant figure out what to do.

Re: IC Directory
#63946 02/10/10 03:09 PM
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Ok I think I might have it. If I go into Devices and Feature Codes -> Stations then find the extensions I no longer want and delete them does this take care of the directory as well. Is this a bad way of doing it. Is it easy to get the extensions back if I need them?

Re: IC Directory
#63947 02/11/10 10:25 AM
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I would suggest deleting the voice mailbox. That eliminates the recordings in the directory, and no external calls can reach the extension. Do not delete the station.

Re: IC Directory
#63948 02/11/10 12:15 PM
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All the extra voice mailboxes are gone but the numbers still show up in the IC Directory. So we have 50 employees and 283 names in the IC directory. How do I get rid of the names in there? Phone systems are confusing. Im a systems engineer for 15 years and this thing has me pulling my hair out.

Re: IC Directory
#63949 02/11/10 01:01 PM
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Click on a station name you wish to delete. Press your 'Delete' key, then press your 'Enter' key.

Re: IC Directory
#63950 02/11/10 01:21 PM
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Quite funny. The guy above my last post said not to delete the stations. I was wondering if that was accurate. I have deleted a few of the stations just fine.

Re: IC Directory
#63951 02/11/10 01:35 PM
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My post didn't say to delete stations. My post contains instructions on how to delete the names of the stations. You can delete them if you wish, but you'll need to recreate them later if you need to add people.

When you click on a station name, the name becomes selected. If you then press 'Delete', the name is deleted. If you then press 'Enter', the deleted field is updated to the PBX DB.

Re: IC Directory
#63952 02/11/10 02:03 PM
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If I go under devices and feature codes then go to stations. I have three groups under there. Local, AZ, and Boise. If i click down into one of those groups i see my extensions. I click on the extension 1403 and click delete. It says an extension number may not be blank. Sorry im doing something wrong.

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