EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
Linked Banner to your Product or Website
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2008
Posts: 21
Member
OP Offline
Member
Joined: Feb 2008
Posts: 21
I just setup UM for the 1st time for this system. Licenses available. I used a GMail account. I am recieving the email with a WAV file attached. When I try to listen, I recieve a dialog box saying that the WAV file is formatted incorrectly. In the vm parameters the audio is set to dialogic 8K, I think I need to change it to PCM 8K, but don't know what ramifications this will have on existing greetings and messages. Any thoughts?

Global Test Supply 728x90
Joined: Jun 2005
Posts: 2,603
Likes: 2
Member
Offline
Member
Joined: Jun 2005
Posts: 2,603
Likes: 2
You are correct. If you want to be able to play the WAV files without the Toshiba audio decoder, then you would want to change the message recording type. The recordings will take more storage space, but this is probably not much to worry about on a MAS.

The help box says: NOTE: If you change this on an active system, all previously recorded messages will be lost.

You might want to do a full backup before changing anything.

Joined: Feb 2008
Posts: 21
Member
OP Offline
Member
Joined: Feb 2008
Posts: 21
Thanks, guys. Everything worked out.

Joined: Jun 2005
Posts: 2,603
Likes: 2
Member
Offline
Member
Joined: Jun 2005
Posts: 2,603
Likes: 2
aok


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,299
Posts634,163
Members49,501
Most Online5,661
May 23rd, 2018
Today's Birthdays
There are no members with birthdays on this day.
Newest Members
Geli, wlampert, borgIT, Nadeemkhattak, NZAndy101
49,500 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 9
Toner 7
Ruben 4
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
18 members (nortelvoip, RATHER BE FISHING, Mercenary Roadie, Carl Navarro, hitechcomm, BobRobert, Yoda, EV607797, Silversam, Tip&Ring, nameless, Geli, Ruben, JGN, Professor Shadow, sundance, pvj, justbill), 145 guests, and 38 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud