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Joined: Jul 2003
Posts: 1,229
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OP
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Joined: Jul 2003
Posts: 1,229 |
my customer has a partner 308 with a small 4 mailbox voicemail. it uses selector codes to go to call groups. they called me and said the codes weren't working. i called in and sure enough it was an invalid entry. i reprogrammed them in again and it worked. today they called again and said it wasn't working. i had to program the selector codes in again. i didn't lose anything else. is the thing just wearing out. thanks. dave.
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Avaya IP Office Service in Canada
Atcom provides quick and affordable service for your Avaya IP Office business phone system!
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Joined: Jul 2001
Posts: 3,322 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,322 Likes: 7 |
When you start having issues like that, or mailboxes that are not full and yet it says to the caller that it is, you usually have to default the card and reprogram it from scratch.
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Joined: Jul 2003
Posts: 1,229
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OP
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Joined: Jul 2003
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got it. that beats replacing the card. its on the wall so close to other equipment i have to take the acs off the wall to get room to change the card and all on a ladder. thanks. dave.
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Joined: Jul 2003
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OP
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Joined: Jul 2003
Posts: 1,229 |
i went to initailze the vm but it didnt recognize my code. i first got into the voice mail programing for the card and then entered the code i have to initialize it but it didnt do anything. did i miss a step or do i have the wrong code. thanks. dave
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Joined: Jul 2001
Posts: 3,322 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
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Joined: Jul 2003
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thank you. i will give it a shot. i thought i did it that way but i may have missed something. thanks again. btw this is the voice messaging pc card. not sure if they are all the same or not.
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Joined: Dec 2005
Posts: 9,130 Likes: 4
Spam Hunter
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Spam Hunter
Joined: Dec 2005
Posts: 9,130 Likes: 4 |
A Partner Voice Messaging? 
I Love FEATURE 00
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Joined: Jul 2003
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thats what it says on the card and on the manual that seems right for it. the code you gave me is the one i use to get into admin. havnt tried the codes for reset yet. gonna work on it tomorrow.
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