|
|
|
|
Joined: Feb 2019
Posts: 23
Member
|
|
Member
Joined: Feb 2019
Posts: 23 |
We are using SIP Carrier for ourside line that supports FAX T.38 option.
The FAX T.38 option is activated per standard in officeserv and MGI/OAS Card.
We tried to send several faxes but it does not work very well. I don't know if Officeserve is using the T.38 standard.
The question is: how does officeserv know that we are sending a fax or when to switch over to T.38. I didn't find any setting.
Thank you
Jonas
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
The system and your sip provider should auto negotiate t.38 when they detect fax tones.
You may need to use g711 for your codec rather than g729
Fax over ip I found to be unreliable. We always converted them to vfax (email based send/receive) if the carrier supported it.
|
|
|
|
Forums84
Topics94,518
Posts639,973
Members49,849
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (utec, JBean3329),
208
guests, and
45
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
