Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#641041 06/10/21 09:48 PM
Joined: Dec 2019
Posts: 15
Member
OP Offline
Member
Joined: Dec 2019
Posts: 15
I need to make sure that none of the lines coming into my PBX are allowing access over a modem for management. I have found a few that give me the modem squall (I manually dialed every single DID). How can I tell if the line is used for a fax vs embedded modem for management or whatever in the PBX?

By management, I mean eManager, but don't know if there is any other management protocols that might exist.

Atcom VoIP Demo
VoIP Demo
Joined: Jun 2005
Posts: 2,654
Likes: 4
Member
Offline
Member
Joined: Jun 2005
Posts: 2,654
Likes: 4
List all your DIDs by going to DID Table view. If the DID goes to the PBX internal modem, then it tells you in the table. You can also export this to CSV. Be aware that the previous installer could also have a way through the voicemail system by setting up a transfer mailbox. I don't know what type of voicemail system you have. For Toshiba voicemail, it could be an IVP8, Stratagy ES, or a MAS.

Also, look for DISA in the table view. Unless users specifically need DISA access, I would remove it.

Joined: Dec 2019
Posts: 15
Member
OP Offline
Member
Joined: Dec 2019
Posts: 15
We did have an outside line that went to the DID for built-in modem. For now I redirect that on the gateway that sits between this PBX and the provider...I redirect it to my IP PBX and terminate the call. DISA appears to be disabled on trunk, so I guess I don't have to worry about that.

We have the IVP8 VM cards, how can I look for the transfer to the modem? How about authentication, how is that handled for that modem connection?

Joined: Jun 2005
Posts: 2,654
Likes: 4
Member
Offline
Member
Joined: Jun 2005
Posts: 2,654
Likes: 4
I'll send a private message about the transfer mailbox, but what I would do first is change the security code for mailbox 999. I would typically be more concerned about hackers than the previous installer.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,785
Members49,647
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
PhoneSolJoe, Thread7
Newest Members
Carl Arnold, Marjan Shaw, KoolBreeze, PhoneGuy827, julesm
49,646 Registered Users
Top Posters(30 Days)
ramo 13
Toner 11
pvj 11
Who's Online Now
2 members (Tip&Ring, jeffmoss26), 160 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5