Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2007
Posts: 316
Member
OP Offline
Member
Joined: Feb 2007
Posts: 316
customer is experiencing bad paging feedback since changing from ipoffice local system to hosted with polycom phones.

If i use handset from old digital phones on the polycom phone the feedback is almost non existent. once I put the polycom handset back on the phone feedback instantly returns.

I feel the mic in the polycom handset is too sensative.

I would just switch out the old handsets onto the polycom phones but they dont fit on the cradle. or have the customer just make a page from the office where the sound of the page is insulated enough to not feedback but he is already used to being able to page from anywhere.

Has anybody experienced this problem?


PBX Battery backup systems

www.telcom1.net
Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2002
Posts: 4,275
Likes: 6
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,275
Likes: 6
Yes I have. 2 things I did.
1 Page through Speaker,
2 Upgrade software in Poly phones.

Both work

I assume the hosted provider supplied the phones. In that case have them upgrade software version of phones.

Joined: Feb 2007
Posts: 316
Member
OP Offline
Member
Joined: Feb 2007
Posts: 316
Thanks Hitech, I'm going to be onsite to work with the provider today. hopefully the upgrade works, I'm also going to have him lower the mic sensitivity on the phones as well.

what do you mean by "page through speaker" ?


PBX Battery backup systems

www.telcom1.net
Joined: May 2002
Posts: 4,275
Likes: 6
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,275
Likes: 6
Sorry I took so long

You can do a" page all " and that should go trough the speakers if the phones


Moderated by  hitechcomm 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,964
Posts637,403
Members49,703
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
cquillmann, genart1, OukoTech, p2ii, roundaboutrc, Shane Bohannan, techhelp, WTWC40
Newest Members
Acme Finishing, jim gray III, Merenth, Service Tech 911, Stephen A
49,703 Registered Users
Top Posters(30 Days)
Toner 11
vvbasti 10
jsaad 6
Who's Online Now
3 members (Toner, bretthaze, KRRath), 131 guests, and 23 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5