Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2007
Posts: 314
Member
OP Offline
Member
Joined: Feb 2007
Posts: 314
customer is experiencing bad paging feedback since changing from ipoffice local system to hosted with polycom phones.

If i use handset from old digital phones on the polycom phone the feedback is almost non existent. once I put the polycom handset back on the phone feedback instantly returns.

I feel the mic in the polycom handset is too sensative.

I would just switch out the old handsets onto the polycom phones but they dont fit on the cradle. or have the customer just make a page from the office where the sound of the page is insulated enough to not feedback but he is already used to being able to page from anywhere.

Has anybody experienced this problem?


PBX Battery backup systems

www.telcom1.net
Atcom VoIP Demo
VoIP Demo
Joined: May 2002
Posts: 4,232
Likes: 5
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,232
Likes: 5
Yes I have. 2 things I did.
1 Page through Speaker,
2 Upgrade software in Poly phones.

Both work

I assume the hosted provider supplied the phones. In that case have them upgrade software version of phones.

Joined: Feb 2007
Posts: 314
Member
OP Offline
Member
Joined: Feb 2007
Posts: 314
Thanks Hitech, I'm going to be onsite to work with the provider today. hopefully the upgrade works, I'm also going to have him lower the mic sensitivity on the phones as well.

what do you mean by "page through speaker" ?


PBX Battery backup systems

www.telcom1.net
Joined: May 2002
Posts: 4,232
Likes: 5
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,232
Likes: 5
Sorry I took so long

You can do a" page all " and that should go trough the speakers if the phones


Moderated by  hitechcomm 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,739
Posts636,410
Members49,618
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
CapeTownCraig, David S McCullough, Deshmukh_San
Newest Members
Homer Domer, Lane, AMS Technology C, Chrontel, RonZ1971
49,617 Registered Users
Top Posters(30 Days)
jsaad 7
Toner 7
Who's Online Now
2 members (Curlycord, metelcom), 42 guests, and 13 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5