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#642343 03/03/22 06:43 PM
Joined: Aug 2004
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What does one normally see on the HDMI port when you boot up a UC Module V2? Is it Grub and the Linux bootup sequence like you see with the V1? We have a dead module that just loops at "Initializing" in SSA but get no signal whatsoever on the HDMI port.


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Joined: Aug 2004
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Well, it definitely seems the UCMv2 is dead. Here are the steps we took to recover (because we didn't have a spare UCMv2 available):

1. Pulled m-SATA drive and installed in a laptop
2. Booted laptop to Linux CLI
3. Changed eth0 to IP we could use (/etc/sysconfig/networking-config scripts)
4. Connected via Voicemail Pro Client, performed an immediate backup
5. Moved backup to a UCMv1 and restored
6. Installed UCMv1 in IPO
7. Bob's you're uncle!


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