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Joined: May 2013
Posts: 14
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Joined: May 2013
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Hi,
Have a 12 node Netlink environment. Main site is CP-20 Ver 12.0.0.50 sites 2-10 CP-10 Ver A12.0.0.50 sites 11-12 CP-20 Ver12.0.0.50. Sites 11 and 12 were recently added hence the CP-20's upgraded to Ver 12 beginning of February and have had the system lock up 3 times. No LAN response at all. have to reboot the main site to reset LAN and have SIP trunks and all nodes reconnect. looking to see if anyone has had this happen and has some insight as to why it keeps happen. or if NEC will look into and release an update to VER 12!
Thanks!!
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Are all sites the same version?
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Joined: May 2013
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Yes all sites are Ver 12
Last edited by Paul@IPG; 03/14/22 10:27 AM.
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Joined: Sep 2004
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Joined: Sep 2004
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No LAN could be a couple of things...you really should be wiresharking this.
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Joined: Sep 2004
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I wouldn't be just looking at the NEC as there is a LOT that changed at once. Def get NEC engineering on this.
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Joined: May 2013
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this was all working fine until the Ver 12 upgrade!
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Joined: May 2013
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@coral tech I have reached out to my support and they suggested to try a new IPLE and change the LAN port on the switch. I have a strong feeling this something with the Ver 12 software. I know of 1 other site that is having this same issue and they are all CP-20's Ver 12.
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Joined: Apr 2005
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I thought it wasn't recommended to mix and match CP10's and CP20's on a Netlink environment
We get old too soon, smart too late
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Joined: May 2013
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@dans that is what they say but dropping $30,000 on 10 new CPU's is not exactly feasible at that point.
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