sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems 5.03 Question

Does anyone know if 5.03 corrects 2 issues:

Can't break dial tone on trunks and date changes.
Can't access voicemail. Requires reboot.

Seeing lots of these lately. Thanks.

for can't access VM. I had that issue in the logs it said VM read only something to that effect. Had no access to VM or Messages whatsoever or record any messages.
I shut down the system pulled the SD card blew some air in the slot put the card back in restarted system and VM worked like it supposed to.

My theory is the space around the SD card air is pulled in by the cooling fan and over time dust gets in that area. I think the sensor that detects wether the SD card is locked or not is like and optical sensor if thats the case than some dust could cause the sensor to think the write protect tab is enabled thus killing the VM.

This is just a theory but doing this worked for me. I see the date of this post most likely you found a solution and it was something else would like to know how you fixed that issue so i can learn if it happens to me like it happened to you thank you

I'm assuming you're using analog trunks. I believe that issue was corrected in 5.01 so assumingly 5.03 does the same thing.

As for the VM issue, that's been a recurring thing for me on systems that I have port forwarded. Seems like it gets FTP floods and makes the VM non responsive, then have to reboot the system.

We had issues similar at one point. We just had to stop port forwarding to the VM on FTP, etc. We just now connect via VPN and go from there, or go on-site when needed.

No, Version 5.03 does not fix the date trunk issue. I had to replace the battery on the MP10a and that seems to have fixed the issue. These batteries are a PITA to solder onto the board. But my client has not had the issue in over a year now. They were having the issue every two months or so prior to. Just my two cents.

You didn't mention the system version you have in your post, but the MP20 processor had a run of iffy components that had somewhat faulty connection points for the SD card. Usually, just removing and reinserting the card fixed the VM problem you mentioned.

Has anyone got the procedure to change the password to log onto the DM tool via the SIO cable on version 5.01

I'll send you a pm

Hi Man ,

Could you send me also ?

Thanks