Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Oct 2002
Posts: 432
BrianS Offline OP
Member
OP Offline
Member
Joined: Oct 2002
Posts: 432
So, I have a customer that is having problems with their carrier. When they make local calls it hands off between carriers and we think they are fighting. My customer asked if there is a some sort of service, even for a fee, where you can call, say an 800#, enter a code, then dial the number you use to. Perhaps kind of like the old calling card situation. Any ideas? TIA

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2007
Posts: 1,939
Likes: 2
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,939
Likes: 2
You can still use the 10-10-xxx PIC/CIC. For example, dial 1010288 (AT&T) or 1010222 (MCI/VZN) then the 10-digit number. There are databases of those codes, but those are two off the top of my head. Is this a situation where calls are being misrouted or not completing?


"Carry others as you climb" -- Tim Alberstein
Joined: Oct 2002
Posts: 432
BrianS Offline OP
Member
OP Offline
Member
Joined: Oct 2002
Posts: 432
Thanks for this. We are trying a prepaid card to start thanks

Joined: Jan 2007
Posts: 1,939
Likes: 2
Member
*****
Offline
Member
*****
Joined: Jan 2007
Posts: 1,939
Likes: 2
It's just seven digits in front of the regularly dialed number. You don't need cards or to set anything up in advance. You could literally just tell someone at the site to try it and get an immediate answer. Good luck!


"Carry others as you climb" -- Tim Alberstein
Joined: Dec 2005
Posts: 9,107
Likes: 2
Spam Hunter
*****
Offline
Spam Hunter
*****
Joined: Dec 2005
Posts: 9,107
Likes: 2
The ability to use override codes is declining. While RBOC digital switches allow for it, packet switches generally do not.

For example, I am 14 year Verizon Fios subscriber. Up until last year, I could enter override PICs...1010288, 1010222, 1010333, 1010444. During those years I was being serviced by Verizon's local digital switch.

Last year, I upgraded my services. One change was to migrate my voice service from Verizon's local 5E to a packet switch. The packet switch doesn't allow a 7-digit override, 700 test number or ANACs.

Verizon Digital Voice service is all Verizon (local & long distance). I can't speak for AT&T, Consolidated or Frontier.


I Love FEATURE 00

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,748
Posts636,445
Members49,622
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
bhuey, josh818, PhoneSol
Newest Members
noriod45, Levi1337, jackbeelerDCS, blentz, RockyTop
49,622 Registered Users
Top Posters(30 Days)
blentz 6
Toner 6
jsaad 5
dans 4
Who's Online Now
0 members (), 16 guests, and 18 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5