Business Phone Systems

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#643689 10/15/22 09:29 PM
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jacktel Online Content OP
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At a Dr. site with no inbound ringing on phones, can call in get voicemail,transfer to ext. but no in bound ringing when i try to ring a group of phones, the line keys are flashing and i can pickup, just no ring. This system is only 1 i have taken over and i think someone turned group ring off. I need simple walk thru on turning group ring back on.
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Jacktel

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Without going into system programming group ring cannot be disabled, if just out of blue stop working I would say corrupt data and system re-boot should be tried. This comes with a warning, the system is old and the CPU battery could be bad, power cycling to re-boot the system could default the data base. Back up the data base if you can, this will take the DSX software and there are 2 different versions, 1 for DSX software up to 2. and the other for systems with software versions beginning with 3.


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sounds to me like " Maybe " the system is in the Night mode ? Or some " other " mode ?


I can see the light at the end of the tunnel..

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