atcomsystems.ca/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems Uploading custom prompts to 7100

Having issues uploading prompts to 7100.
v 5.03 - when files are uploaded, they are distorted, cant make anything out.
i have g726 and 729 files - tried them both, both acted the same.
any help would be great.
thanks.

G729 is for mp10
G726 is for mp10a

I had this issue. It's the program you're covering the file with.
I had 2 that I used. Switch sound file converter by nch software, and smart audio coverter.
I found converting from mp3 wasn't that good, so I used winamp with it's wave out plugin to cover to awav file in the correct mhz, bitrate and mono or stereo.
Then converted the wav file with 1 of those 2 programs I mentioned above.

yea. I used to use smart wav converter, but they shut down. now i cant seem to find anything that works

Try this

https://www.nch.com.au/switch/index.html

I used to use this. Can't remember if it did g726 though

i didnt see any g726 output on that program.

nameless - sent PM

If you are on site or can connect with a remote IP phone, using a transfer cable to play the message into the system via the handset has worked for me.
Something like the KJB-TRX-20-TELEPHONE-RECORDING-INTERFACE from Amazon.

-B