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Joined: Jan 2009
Posts: 38
Member
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Member
Joined: Jan 2009
Posts: 38 |
Hello, I am inexperienced with Panasonic phone systems. I have a customer with a Panasonic KX-NS700 phone system. At random times, several or all of the trunks "lock up" and can only be released by either physically removing and reconnecting the lines, or rebooting the entire system. Sometimes, all of the extensions show as busy, and can only be remedied by rebooting the system. Is there a way to release a locked up trunk remotely?
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Joined: Aug 2004
Posts: 1,745 Likes: 49
Admin
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Admin
Joined: Aug 2004
Posts: 1,745 Likes: 49 |
Hi there, I'll reach out privately to see if there's a way I can help.
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Joined: Jan 2007
Posts: 2,125 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,125 Likes: 4 |
How are you connecting remotely to the system
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Oct 2007
Posts: 330 Likes: 1
Member
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Member
Joined: Oct 2007
Posts: 330 Likes: 1 |
If you have remote access, you can take the trunk card out of service (OUS) then back to INS, this will drop the trunks. Are these LCOT, PRI or SIP trunks? Is the voicemail system locked down from outbound dialing?
Kevin
Instructions are just one man's opinion on paper
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