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Joined: Jun 2004
Posts: 310
Member
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Member
Joined: Jun 2004
Posts: 310 |
7200S
POTS lines
Having an issue forwarding ext to external number
Seems to work, then get a fast busy
ICM to external is turned on
Been through the programming till my eyes gloss over.
I have other similar systems where this feature works fine
Anyone have a thought on this issue ?
TIA
Max
Last edited by mfecko; 04/02/23 12:57 PM.
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Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Have you tried putting a buttset on the line while trying it?To me it's easier to hear what's happening
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Joined: Aug 2006
Posts: 1,811 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,811 Likes: 15 |
In the past I've usually had to set delay time for external forward (2.5.4) to 1 or 2 seconds, then fill in the blanks in section 5 station forwarding with forwarding set to all, with a trunk group access and the phone number to dial.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Sep 2018
Posts: 17
Member
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Member
Joined: Sep 2018
Posts: 17 |
If the phone is in a group (single phone in the group or multiple phones in the group) it won't forward. Typically I just have the line ring to a VSLI that is all forward to an external number. Make sure the linie access number and external number are in the same column as the All Forward. External delay time 2.5.4 set to 1 second for the extension that is doing the forwarding.
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Joined: Jun 2004
Posts: 310
Member
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Member
Joined: Jun 2004
Posts: 310 |
As a follow up
Turned out to be the trunk card.
All better
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