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Joined: May 2009
Posts: 1,198
Member
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Member
Joined: May 2009
Posts: 1,198 |
I have a 5000 at version 3.2. When one of the loop start trunks is in use, the system will access this line anyway when the trunk access code is dialed. Just this trunk, all the others show as busy.
I swapped the trunk to a different port and the problem remains, so I’m pretty sure it’s a problem with the line. The voltage and current measure the same as the other trunks.
Of course, this site is 90 minutes away from the office. Anyone have any thoughts?
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Joined: May 2009
Posts: 1,198
Member
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Member
Joined: May 2009
Posts: 1,198 |
Update...
Inter-Tel/Mitel tech support had never heard of this issue, so I don't feel bad that I hadn't.
I was back on site yesterday, and the problem was gone! It's a mystery, and if it hadn't happened to me, I would have thought user error.
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Joined: Dec 2007
Posts: 6,835 Likes: 26
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,835 Likes: 26 |
User error...  Here's to that it don't come back again :toast:
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