web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#644925 06/19/23 08:15 AM
Joined: Dec 2008
Posts: 239
Member
Member
Offline
Joined: Dec 2008
Posts: 239
Can you make an outgoing call while a virtual extension is ringing in? Here is my scenario, customer needs to make an outgoing call while a virtual extension is ringing in. Naturally, if they pick up the handset they will answer the call. If they try to dial "9" with Hot Key Pad enabled in 20-08-20 it says preview dial and it will not complete the call. The customer still needs to have the virtual ring. I tried to disable 20-10-08 but that did not help. Am I missing something? Thanks...

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Sep 2004
Posts: 4,228
Likes: 2
Member
*****
Member
*****
Offline
Joined: Sep 2004
Posts: 4,228
Likes: 2
You need to change the way your VE works. You need to change it to press the VE key to pick up the call. 20-10-08 does this.


Moderated by  ttech 

Link Copied to Clipboard
Newest Topics
tempo lan toner 2
by davetel - 07/14/25 01:37 AM
Admin Program for XTS Systems
by EV607797 - 07/11/25 10:22 AM
Compatibility with Verizon FIOS phone lines
by ringtone - 07/10/25 03:23 PM
Forum Statistics
Forums84
Topics94,565
Posts640,180
Members49,869
Most Online5,661
May 23rd, 2018
Newest Members
FranzBos, Chuck Lowe, Ma Bell Brat, Shadowchan454, SuperDave99
49,868 Registered Users
Top Posters(30 Days)
Toner 13
R4+Z 4
C5Z 3
Who's Online Now
0 members (), 26 guests, and 54 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0