|
|
Joined: May 2023
Posts: 41
Member
|
|
Member
Joined: May 2023
Posts: 41 |
I have several J179 Phones on my test bench that are coming up in Discover mode with an IP address. I craft into them and default them and they come up the same way. I do not have them on an IP office but when I put them on an upgraded 9.0 they still do the same.
Any thoughts are greatly appreciated?
thx
|
|
|
|
|
Joined: Aug 2004
Posts: 1,745 Likes: 49
Admin
|
|
Admin
Joined: Aug 2004
Posts: 1,745 Likes: 49 |
Three possibilities I can think of:
1. The are in the Avaya DES system and are automatically provisioning a server IP to look for
2. They are getting a server IP from DHCP
3. They are getting a server IP from LLDP
![[Linked Image from web.atcomsystems.ca]](https://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
|
|
|
|
|
Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
|
|
Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
Test bench wont help, as J100 wasnt introduced until 10.1.3 or 4, and only in H323. Check the part number and ensure that the phone is an AVAYA SIP device and not an OPEN SIP device.
Open SIP (3PP) devices will NOT work on Avaya PBX's, only cloud.
|
|
|
|
|
Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
|
|
Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
|
|
|
|
|
Joined: May 2023
Posts: 41
Member
|
|
Member
Joined: May 2023
Posts: 41 |
I take them completely off the system and just power them up and they still will not let me craft into them to change any settings.
thx
|
|
|
|
|
Joined: May 2023
Posts: 41
Member
|
|
Member
Joined: May 2023
Posts: 41 |
I don't see any 3PP anywhere on the Phone MAC Address, SN# etc.
I take them completely off the system and just power them up and they still will not let me craft into them to change any settings.
thx
|
|
|
|
|
Joined: Aug 2004
Posts: 1,745 Likes: 49
Admin
|
|
Admin
Joined: Aug 2004
Posts: 1,745 Likes: 49 |
The 3rd Party Call Control version looks exactly the same, but the part number is 7000513630.
Last edited by Toner; 12/20/23 05:53 PM.
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
|
|
|
|
|
Joined: May 2004
Posts: 1,668 Likes: 4
Moderator-Avaya
|
|
Moderator-Avaya
Joined: May 2004
Posts: 1,668 Likes: 4 |
Were these new phones or phones repurposed?
|
|
|
|
|
Joined: May 2023
Posts: 41
Member
|
|
Member
Joined: May 2023
Posts: 41 |
|
|
|
|
|
Joined: May 2023
Posts: 41
Member
|
|
Member
Joined: May 2023
Posts: 41 |
|
|
|
|
Forums84
Topics94,515
Posts639,961
Members49,847
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
102
guests, and
44
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
![[Linked Image from i.imgur.com]](https://i.imgur.com/AbBGJmH.jpg)