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SL2100 analog phone on mute? #646559 07/01/24 03:05 PM
Joined: Apr 2007 Posts: 619 Likes: 1 Massachusetts RM SYSTEMS Member
RM SYSTEMS Member Joined: Apr 2007 Posts: 619 Likes: 1 Massachusetts	Hi, Customer has one analog phone that seems to be on microphone mute. I couldn't find a feature code for mute on/off so I'm thinking it's not a feature. So I'm looking at replacing analog card. Any ideas? Thanks.

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Re: SL2100 analog phone on mute? RM SYSTEMS #646560 07/02/24 01:57 AM
Joined: Oct 2006 Posts: 1,416 Likes: 6 Northeast Iowa Yoda Member
Yoda Member Joined: Oct 2006 Posts: 1,416 Likes: 6 Northeast Iowa	Does a butt set in place of the analog phone also get muted?

Re: SL2100 analog phone on mute? Yoda #646562 07/02/24 09:39 AM
Joined: Apr 2007 Posts: 619 Likes: 1 Massachusetts RM SYSTEMS Member
RM SYSTEMS Member Joined: Apr 2007 Posts: 619 Likes: 1 Massachusetts	Yes. Muted on the butt set connected directly to the analog port. Seems like it may be on inbound calls only.

Re: SL2100 analog phone on mute? RM SYSTEMS #646563 07/02/24 10:30 AM
Joined: Dec 2007 Posts: 6,834 Likes: 25 Canby, Oregon Professor Shadow Retired Admin
Professor Shadow Retired Admin Joined: Dec 2007 Posts: 6,834 Likes: 25 Canby, Oregon	Any other spare analog ports available for testing? Dean Photographs: https://www.instagram.com/deanwilsoncanby/ https://fstoppers.com/profile/deanwilsoncanby https://www.facebook.com/Dean-Wilson-Photography-112841337020414 _________________________________________________________________________________________ Retired: That means I don't have a job description and I can do what I want.

Re: SL2100 analog phone on mute? RM SYSTEMS #646564 07/02/24 11:07 AM
Joined: Sep 2004 Posts: 4,220 Likes: 2 Chicago area, Illinois Coral Tech Member
Coral Tech Member Joined: Sep 2004 Posts: 4,220 Likes: 2 Chicago area, Illinois	Check your cabling/wiring. Sounds like off a half pair? Coral Tech www.pantelonline.com

Re: SL2100 analog phone on mute? Coral Tech #646566 07/03/24 07:32 AM
Joined: Apr 2007 Posts: 619 Likes: 1 Massachusetts RM SYSTEMS Member
RM SYSTEMS Member Joined: Apr 2007 Posts: 619 Likes: 1 Massachusetts	I've eliminated a wiring issue by connecting my butt set directly to the analog port on the ksu. I'm thinking of replacing the card.

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