Inter-tel Axxess help

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Inter-tel Axxess help #64903 09/08/10 04:41 PM
Joined: Mar 2006 Posts: 40 Iowa zoeythedog Member
zoeythedog Member Joined: Mar 2006 Posts: 40 Iowa	Hello all- We have a customer that has been a very good data side customer of ours for years that would like us to do some work on their Inter-tel Axxess system. I don't want them to go back to their current vendor whom they are unhappy with. Can somebody assist me and give me guidance as to where to start? Thanks

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Re: Inter-tel Axxess help #64904 09/09/10 02:26 AM
Joined: Jun 2010 Posts: 797 Southern California Stix1 Moderator-Inter-Tel
Stix1 Moderator-Inter-Tel Joined: Jun 2010 Posts: 797 Southern California	PM sent. Inter-tel Support

Re: Inter-tel Axxess help #64905 09/10/10 02:12 AM
Joined: Oct 2009 Posts: 109 Wisconsin Cans and String Member
Cans and String Member Joined: Oct 2009 Posts: 109 Wisconsin	Is it a CPU or CPC in slot 8 of the first cabinet? This is the first place to start to see how old it really is. Inter-tel Axxess, Mitel CS/HX5000, MiVoice Office CCS/CSM, VPU, EM, ATM4, A+, CTP+, NET+, OAISYS, Audicodes, Polycom, Spectralink, NEC Red, Samsung, Mitel Call Recording, Mitel MBG, MiVoice Office, Xarios. Mitel Phone Manager

Re: Inter-tel Axxess help #64906 09/13/10 01:07 PM
Joined: Mar 2006 Posts: 40 Iowa zoeythedog Member
zoeythedog Member Joined: Mar 2006 Posts: 40 Iowa	Excellent question C&S.. I'll see what I can find out. Is there a feature code we can press to have the system give us a rev level???

Re: Inter-tel Axxess help #64907 09/13/10 01:52 PM
Joined: Sep 2005 Posts: 9,289 Likes: 15 Maine, USA metelcom Admin
metelcom Admin Joined: Sep 2005 Posts: 9,289 Likes: 15 Maine, USA	Warning be very careful.....If that system has not had the memory battery replaced and you pull the CPU card all programming will be lost and make the system inoperable. Merritt Business Telephones & Equipment + Commercial Audio/Video Products Commercial Communications . . . Turner, Maine If it was built after 1980 don't expect it to work right.

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