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Joined: Nov 2009
Posts: 5
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OP
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Joined: Nov 2009
Posts: 5 |
Is there a way to export AA greetings?
I see there is a "Voice Processor Save" feature in the DB Studio program, but each time I try to export an AA greeting I get this error message:
"The voice processor I/O device that was specified is not valid. Please specify another device."
How do I specify a different voice processor?
Is there another way to accomplish this?
Thanks,
David
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
What kind of voice mail do you have?
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Joined: Nov 2009
Posts: 5
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OP
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Joined: Nov 2009
Posts: 5 |
We use the voicemail features that are included with our Inter Tel 5000. We're running version 2.1.2.40.
Thanks,
David
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Joined: May 2005
Posts: 526
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Joined: May 2005
Posts: 526 |
David
It defaults to the U drive and that should work fine. Take a thumb drive remove anything you want to keep put it in the front USB port of the 5000 try the save again it should work. That backup will have all the audio out of the system
Randy
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Joined: Nov 2009
Posts: 5
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Joined: Nov 2009
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Thanks MVSpeed.
It's so obvious once you know what the U drive is...
For search purposes, the USB drive needs to be formatted as FAT. This process failed when I tried a USB drive formatted FAT32.
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