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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
When a fax comes in to a user what does it say verbatim in the subject line of the email?
What form is the fax in? TIF? PDF?
If you open up the fax file itself does it say anything that would give you any clues as to where it orginates?
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Joined: Feb 2011
Posts: 13
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Joined: Feb 2011
Posts: 13 |
So i just stumbled upon some file and it shows me all the fax's i can use. now how might i associate them to a mailbox or something. it says EFAX next to all the numbers for Description
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
Originally posted by Stix1:
When a fax comes in to a user what does it say verbatim in the subject line of the email?
What form is the fax in? TIF? PDF?
If you open up the fax file itself does it say anything that would give you any clues as to where it orginates? Any answers to this? I am still not convinced that your efax solution runs through your phone system.
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Joined: Feb 2011
Posts: 13
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Joined: Feb 2011
Posts: 13 |
I have not gotten a fax because i dont know what my number is.
i would imagine it could be in .pdf or .tiff but isnt pdf just going to become a .tiff once sent anyways?
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
Check a fax that comes in to a user that IS receiving them.
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Joined: Feb 2011
Posts: 13
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Joined: Feb 2011
Posts: 13 |
ok so i called cortel because that is who our phone carrier is. inter-tel is software i guess we use. and they suggested maybe verizon owns the faxes but they have no clue.
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Joined: Feb 2011
Posts: 13
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Joined: Feb 2011
Posts: 13 |
Ok so heres what i figured out. Our phone carrier is Cortel - we use inter-tel for our phones. our voicemail server is a 2000 unified messaging server.
when i go to setup the client for outlook 2003 it says the user doesn't have unified messaging privledges..... any ideas?
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Joined: Sep 2005
Posts: 9,289 Likes: 15
Admin
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Admin
Joined: Sep 2005
Posts: 9,289 Likes: 15 |
Have you asked the people that do receive faxes what number they receive them from?
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Joined: Feb 2011
Posts: 13
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Joined: Feb 2011
Posts: 13 |
the hole time it was a t-1 provider that i was supposed to relay info to and then they activate the faxes or whatever. sorry for wasting your times you 2 are awesome, much appreciated. thanks bye.
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