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Joined: Mar 2010
Posts: 48
Member
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Member
Joined: Mar 2010
Posts: 48 |
Hey Everyone,
I just stood up a NuPoint voicemail server here at our building. It is integrated to our legacy Inter-tel PBX system through an HX5000. For the most part it is working great however I have some phones that are not receiving message notification when they have a voicemail. I have all of the voicemail boxes configured to use DTMF to PBX for message waiting. All of the phones are consistent in which keymap, associated extensions, system forwarding and attendant they are using. Some phones on the legacy node receive message notification while some do not. I've compared multiple phones that receive and some that don't and do not see any difference in programming or in the mailboxes. I do sometimes get an insufficient bandwidth alarm on the new HX node but that is very infrequent. Does anyone have an idea as to why this would be working on some phones and not others? Any insight would be greatly appreciated.
Thanks!
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