|
|
|
|
Joined: Mar 2010
Posts: 48
Member
|
|
Member
Joined: Mar 2010
Posts: 48 |
Does anyone know the flag that is responsible for allowing an extension to receiving another call while on the phone? Currently, when someone is in an active call and another party rings in it goes directly to voicemail versus giving the user the option to pick up the incoming call. Thanks for any help!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
|
|
Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
It is in the System Forwarding Path for the extension having the problem. Uncheck 'Busy' and you should be all set.
|
|
|
|
|
Joined: Aug 2005
Posts: 908
Member
|
|
Member
Joined: Aug 2005
Posts: 908 |
I also uncheck "DND" so DND Override can be used.
|
|
|
|
|
Joined: Mar 2010
Posts: 48
Member
|
|
Member
Joined: Mar 2010
Posts: 48 |
|
|
|
|
|
Joined: Nov 2004
Posts: 47
Member
|
|
Member
Joined: Nov 2004
Posts: 47 |
How does allowing calls to Que up at the extension apply to this question?
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
Queue as in hunt group calls?
It doesn’t – hunt group calls don’t follow the station forward path.
|
|
|
|
Forums84
Topics94,551
Posts640,100
Members49,861
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (EV607797),
137
guests, and
29
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
