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Joined: Jan 2008
Posts: 47
Member
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Joined: Jan 2008
Posts: 47 |
About once a week, I am getting the following red and yellow alarms. Should I be alarmed? They clear themselves.
-08:235- 00:01 09-11 M8000 SVR HW CP Red Alarm Condition Detected on PRI Board [7.0.0]
-08:236- 00:01 09-11 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm
-08:237- 00:01 09-11 *** PRI Card 7 state changed from Powerup-Wait to Error
-08:238- 00:01 09-11 *** Reason: STATE CHANGE - PORT [7.1.0]
-08:239- 00:01 09-11 *** PRI Card [7.1.0] clock mode: Slave Providing Sync
-08:240- 00:01 09-11 A114 ALARM PRI Board 7 In Red Alarm
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
Since it's happening at midnight (00:01) it is just the phone system re-booting itself. It's probably programmed to do this every Sunday by the looks of the date. The T1 card as well as all the cards for that matter go offline and then come back online. If the time was different, then that would be more cause for alarm
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Joined: Jan 2008
Posts: 47
Member
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Member
Joined: Jan 2008
Posts: 47 |
In the log that I printed, it happened on 9/4, 9/7 and 9/11. All at midnight.
Here's a little more:
-08:227- 00:01 09-04 M2002 INF HW CP [4.9.1]: On-Line From Digital Keyset Device
-08:228- 00:01 09-04 M8000 SVR HW CP Initial Trouble Condition Detected on PRI Board [7.0.0]
-08:229- 00:01 09-04 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm
-08:230- 00:01 09-04 M2007 INF HW CP [2.5.1]: Power-Up From DSS 1 (Version = 1)
-08:231- 00:01 09-04 M2007 INF HW CP [2.10.1]: Power-Up From DSS 1 (Version = 1)
-08:232- 00:01 09-04 M2007 INF HW CP [3.1.1]: Power-Up From DSS 1 (Version = 1)
-08:233- 00:01 09-04 M2007 INF HW CP [3.9.1]: Power-Up From DSS 1 (Version = 1)
-08:234- 00:01 09-04 M2007 INF HW CP [1.1.1]: Power-Up From DSS 1 (Version = 1)
-08:235- 00:01 09-04 M8000 SVR HW CP Red Alarm Condition Detected on PRI Board [7.0.0]
-08:236- 00:01 09-04 M8001 SVR HW CP PRI Board Problem: Receiving Yellow Alarm
-08:237- 00:01 09-04 *** PRI Card 7 state changed from Powerup-Wait to Error
-08:238- 00:01 09-04 *** Reason: STATE CHANGE - PORT [7.1.0]
-08:239- 00:01 09-04 *** PRI Card [7.1.0] clock mode: Slave Providing Sync
-08:240- 00:01 09-04 A114 ALARM PRI Board 7 In Red Alarm
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
Look in System\Maintenance\Major Reset Scheduling and see what it says. Your system is probably programmed to reboot on certain days at 12:01 AM or 00:01 AM as per the logs. You're system will also reset at this time if you've made a change in programming that requires a system reset on a particular day. You've probably seen the message before upon exiting programming.
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Joined: Jan 2008
Posts: 47
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Joined: Jan 2008
Posts: 47 |
It says Scheduled Reset Time 12:01 am. Sunday=Yes, Wednesday=Yes.
So, I assume the alarms are typical for a system reset.
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
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