EMP & Lightning Home Surge Protection
EMP - Click Here!
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
Global Test Supply
Linked Banner to your Product or Website
Turn your commission checks on autopilot with 50% RECURRING COMMISSIONS!
Meticore Weight Loss Voted #1.
Get leads. Get sales. Get growing with Getresponse
Get leads. Get sales. Get growing. [2]
Previous Thread
Next Thread
Print Thread
Rate Thread
#66771 10/20/11 06:16 AM
Joined: Oct 2011
Posts: 2
OP Offline
Joined: Oct 2011
Posts: 2
3-cabinet system.

All keysets on DKSC-16 on slot 22 are having an issue with hearing ringback. When dialing (either IC or CO) they are saying they cannot hear keypress tones and cannot hear anything until the call connects on the other end (the called party answers.)

All stations on all cabinets are set to 'Ringback' for "Audio for Calls Ringing this Device," although I doubt that would affect CO calls anyway.

My next step would be to pull and reseat the card to reset it, but I'm trying to diagnose the issue without taking the card offline, as we almost always have at least one circuit busy. Any ideas?


Advertising Sponsor Spot 2
#66772 10/20/11 06:42 AM
Joined: Oct 2011
Posts: 2
OP Offline
Joined: Oct 2011
Posts: 2
Forgot to mention - Version is 11.010, Inter-Tel Axxess.

Moderated by  Stix1 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
daleturb, GaryWJC, Mark F
Newest Members
AndreLS, JimLafleur, EssKayKay, xmestedex, PhoneGuy007
49,469 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 14
landing page builder
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (Curlycord, justbill, Professor Shadow, RUSS K., BrianS, teldata1, JBean3329, BobRobert, Skunky, BezLovesITAD, telecom guy10, Meyery2k, ffej010, jsaad, Mercenary Roadie), 107 guests, and 74 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud