|
|
Joined: Dec 2007
Posts: 262
Member
|
OP
Member
Joined: Dec 2007
Posts: 262 |
Trying to set up two Axxess (10.0x) Systems in different U.S. locations for automatic rollover for disaster purposes. Our TelCo local loop provider can detect if a site goes down, and redirect to other site. I'm trying to find out how to determine in the system where the calls were originally sent so that alternate programming can deal with the call (alternate handlers/staff at 'UP' location). Systems already integrated to some extent, but each location, dealing with different primary products, have mostly separate call routing. Any ideas anyone? TIA 
Carmac
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2005
Posts: 908
Member
|
|
Member
Joined: Aug 2005
Posts: 908 |
You can control outbound, but not inbound.
|
|
|
|
|
Joined: May 2009
Posts: 1,198
Member
|
|
Member
Joined: May 2009
Posts: 1,198 |
How are the calls being delivered? If you have a PRI, dedicate at DID for those calls with appropriate routing.
If they’re coming to your main number via POTS, there’s no way to distinguish them from any other call.
|
|
|
|
Forums84
Topics93,970
Posts637,433
Members49,704
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
157
guests, and
32
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
