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Joined: Sep 2010
Posts: 62
Member
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Member
Joined: Sep 2010
Posts: 62 |
Hi,
I have this number denied to be dial from InterTel 1XXX5551212. If I try to dial it I get RESTRICTED OUTSIDE NUMBER. I check under Classes of Service and all the company extensions are there. We received our Monthly bill and I still see the number been dial.
How can someone still call a number that is restricted?
Thanks,
Benito
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Joined: Jun 2010
Posts: 797
Moderator-Inter-Tel
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Moderator-Inter-Tel
Joined: Jun 2010
Posts: 797 |
If every station including single lines is in the Class of Service with the denied numbers, the only other thing I can think of is remote notification in a mailbox.
You can add the Message Notifacation/Retrieval application in the denied numbers Class of Service as well. In fact, I would go in there and include everything you possibly can including trunks, phantoms, IP endpoints, etc. Also, make sure that you have added them both in day and in night.
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